1. Initial Planning Meeting 🗓️

QUEST leadership meets with your district to review your current substitute staffing system, understand staffing challenges, and identify priorities.

2. Customized Implementation Plan 🛠️

We create a tailored plan based on district size, number of campuses, staffing needs, and schedules.

3. Recruitment & Onboarding 👩‍🏫

QUEST recruits, screens, and trains substitute employees before the first day of service. All substitutes are prepared to meet your district’s standards.

4. Software & Communication Setup 💻

Training for campus secretaries and administrative staff ensures smooth scheduling and communication through our systems.

5. Transition Support 🤝

Your QUEST Account Manager provides on-site support during the first few weeks to guarantee seamless operations.

6. Ongoing Review & Feedback 📊

We schedule quarterly check-ins, mid-year reviews, and end-of-year reviews with district leadership to review service, address challenges, and make adjustments as needed.